BlackBerry® Bold™

[Adil123]

Hi guys, about 3 weeks ago I had the problem of formatting my sd card, because BB just kept telling me no card inserted etc. So I did that, I hooked up my bb on my pc, and start formatting it via windows.

About 2 days ago, I've experienced the same problemen, it started with whatsapp saying no mediacard inserted, but the difference is now I can't even format it, because bb isn't saying anything about formatting my card when I insert it, and neither my pc can locate my blackberry when plugged in.

I bought a new 4GB SDHC card , but still not working.

What can I do?

BB INFO:

Blackberry bold 9780

OS 6 latest updated and everything.

[Dr_Palto]

Hello Adil123,

In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/kqMaD3

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with selective restore here is how to restore http://bit.ly/bSbfl3

Thank you