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New Member
darrenxl
Posts: 2
Registered: ‎06-20-2012
My Device: Bold 9700
My Carrier: T-Mobile
Accepted Solution

SMS issues

Hi,

Hope someone can help :-)

 

Everytime i receive a text message on my 9700, the text messages sit on top of each other.  So my SMS screen only shows 1 text but in fact there could be 4 texts. If I delete the top text message then it shows my the next text message and so on.

 

Any ideas how to fix this?

 

Thanks in advance.

Please use plain text.
JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: SMS issues

I don't understand what you've described, but have you tied a simple reboot of the device to fix it?

  • With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 




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New Member
darrenxl
Posts: 2
Registered: ‎06-20-2012
My Device: Bold 9700
My Carrier: T-Mobile

Re: SMS issues

Thanks for replying back so quickly.

 

A reboot looks like it has resolved the problem.

 

Thanks

Please use plain text.
JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: SMS issues

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
lordjoelax
Posts: 2
Registered: ‎01-13-2013
My Device: 9000
My Carrier: mtn

Re: SMS issues

I am having similar problem. I have reboot severally but the problem persist
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New Contributor
lordjoelax
Posts: 2
Registered: ‎01-13-2013
My Device: 9000
My Carrier: mtn

Re: SMS issues

Help! My messages sit on each other as if it been sent from one source. You can only see the first sender and trying to reply or send new message it will ended up with the first sender
Please use plain text.
JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: SMS issues

lordjoelax, did you perform the same fix above that helped the previous user?

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
coolhandluke24
Posts: 2
Registered: ‎01-22-2013
My Device: Bold 9000
My Carrier: 0

Re: SMS issues

Anybody able to help me? Basically my inbox lists every individual message i recieve from different contact, This is a new phone however on my old one my inbox displayed contact names an within them, conversations with that particular contact?

Please use plain text.
JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: SMS issues


coolhandluke24 wrote:

Anybody able to help me? Basically my inbox lists every individual message i recieve from different contact, This is a new phone however on my old one my inbox displayed contact names an within them, conversations with that particular contact?


Scroll up. Any suggestions here help you?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
coolhandluke24
Posts: 2
Registered: ‎01-22-2013
My Device: Bold 9000
My Carrier: 0

Re: SMS issues

None of them are working, to me it seems like the phone is out of date. Blackberry messenger wont let me have a picture, its just a really basic app

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