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BlackBerry® Bold™

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Contributor
Posts: 11
Registered: ‎07-17-2012
My Device: bold 9900
My Carrier: Airtel

SMS

My blackberry 9900 keeps deleting the old mail and text messages on its own...any setting to stop this one. I have kept the validity as Max .please suggest

 

Regards,

Nikhil.

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Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: SMS

[ Edited ]

Hello Nikhil_kulkarni,

 

Please check the keep messages setting on your BlackBerry® Bold™ 9900 smartphone as shown in the following article:

How the Keep Messages option works on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB25592

If you are already set to keep messages forever, the issue may be caused by low device memory.

 

The following article outlines the Low Memory Manager and how it works:

What is the Low Memory Manager feature on the BlackBerry smartphone - http://www.blackberry.com/btsc/KB02843

The following article should help with maximizing your device memory:

How to maximize battery life and free memory on the BlackBerry smartphone -
http://www.blackberry.com/btsc/KB14320

We hope this helps.

Thank you.


-FB


 


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