10-26-2012 02:53 PM - edited 10-26-2012 02:54 PM
Please check the keep messages setting on your BlackBerry® Bold™ 9900 smartphone as shown in the following article:
How the Keep Messages option works on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB25592
If you are already set to keep messages forever, the issue may be caused by low device memory.
The following article outlines the Low Memory Manager and how it works:
What is the Low Memory Manager feature on the BlackBerry smartphone - http://www.blackberry.com/btsc/KB02843
The following article should help with maximizing your device memory:
How to maximize battery life and free memory on the BlackBerry smartphone -
We hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!