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BlackBerry® Bold™

Posts: 1
Registered: ‎06-17-2013
My Device: Blackberry Bold 9930
My Carrier: No Carrier

SOS!!!!!! Need Help With "JVM Error 545" on Bold 9930

[ Edited ]

Someone, anybody please help me!


Okay so here's my dilemma:


I have a Blackberry Bold 9930, no carrier, but I was using T-Mobile with it. So for about a week or so it was working fine, however out of the blue my phone shuts off and a white screen reads "JVM Error 545" with a reset link thing under it. After clicking it, it returns to the same message.


After countless HOURS of Google work, I found many solutions, some that seemes extrememly complicated, and some that flat out didn't work.


1. I downloaded the Blackberry Desktop Manager for Mac

2. When I plug in my phone the first message that prompts up is:


Free Web Proxy



3. Then after I click repair and get this:


Free Web Proxy




i honestly don't know what to do anymore, have sort of hit a wall. Being that my phone has no carrier I have no idea what software to install if that was the case. Also, I looked up Sprint Software but it lists specific versions, and the only way that I'd know to find it out was if my phone actually turned on.










Please use plain text.
BlackBerry Technical Advisor (Retired)
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: SOS!!!!!! Need Help With "JVM Error 545" on Bold 9930

Hey nivek_yabas,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB12077


Let me know if you have any more questions.  


Please note:  You may need a click on repair when you receive that prompt as you provided.  If the issue still continues you may need access to a PC to continue with the steps in the KB article.


Let me know if you have any more questions.





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Please use plain text.