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Super Contributor
Posts: 253
Registered: ‎01-24-2009
My Device: Blackberry Classic - 10.31.1779
My Carrier: Cyta-Vodafone (Cyprus)

Screen become very pale

Hi all,

the last few days I have noticed that the screen has become very pale and becoming more difficult to read. Also I am having a bit a of shake.

 

Any ideas out there< I have tried the Battery pull for 30 sec. 

 

Thanks for any advice,

 

 

Regards

 

David

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Screen become very pale

Did you try increasing the screen brightness? If not try that from Options -> Screen/Keyboard -> Backlight Brightness.

tanzim                                                                                  
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Super Contributor
Posts: 253
Registered: ‎01-24-2009
My Device: Blackberry Classic - 10.31.1779
My Carrier: Cyta-Vodafone (Cyprus)

Re: Screen become very pale

Hi and thanks for the reply,

 

I hadn't tried that but have just reduced to 70, slightly better but not as it always has been. Everything appears faded and the back ground is like pulsing.

 

The icons appear to be more transparent than I remember as well, very strange.

 

Dave

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Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Screen become very pale

Hey Daimart have you tried setting the Automatically Dim Backlight to Off, this setting is also under Screen/Keyboard

 

 

SR

-SR

 

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Super Contributor
Posts: 253
Registered: ‎01-24-2009
My Device: Blackberry Classic - 10.31.1779
My Carrier: Cyta-Vodafone (Cyprus)

Re: Screen become very pale

Thanks I will try that and get back to you,

 

Regards

 

Dave

________________________________________________________________________________________________
Can you please click on the KUDOS star if this was helpful and click on Accept as Solution if your problem is solved.
Super Contributor
Posts: 253
Registered: ‎01-24-2009
My Device: Blackberry Classic - 10.31.1779
My Carrier: Cyta-Vodafone (Cyprus)

Re: Screen become very pale

Hi SmoothRider,

 

no I am afraid this has not worked either.

 

Should I try wiping the device and reinstalling the operating system? It's getting that I can hardly read the screen at times but seems to be intermittent. (Not that I know how to do this)

 

The screen is also like shuddering, this problem started a few days ago and has progressively got worse.

 

Any help would be appreciated.

 

Regards

 

David

________________________________________________________________________________________________
Can you please click on the KUDOS star if this was helpful and click on Accept as Solution if your problem is solved.
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Screen become very pale

Yeah at this point reloading your OS is going to be your best option.

 

SR 

 

 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Super Contributor
Posts: 253
Registered: ‎01-24-2009
My Device: Blackberry Classic - 10.31.1779
My Carrier: Cyta-Vodafone (Cyprus)

Re: Screen become very pale

Any suggestions on how please?
________________________________________________________________________________________________
Can you please click on the KUDOS star if this was helpful and click on Accept as Solution if your problem is solved.
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Screen become very pale

You can check out this post to see how to do it

 

http://supportforums.blackberry.com/rim/board/message?board.id=8100&thread.id=17205&view=by_date_asc... 

 

Pay attenation to 

 

1)  Here is how you back up your device. 

2)  Here is how you reload the software cleanly on the device.  

3)  Here is how you restore your data to the device if it is not backed up automatically.  

 

If your carrier is Verizon the post will link to their site to get the software for the device, if you have a different carrier let me know and I will get the link for you.

 

 

SR

 

 

 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Super Contributor
Posts: 253
Registered: ‎01-24-2009
My Device: Blackberry Classic - 10.31.1779
My Carrier: Cyta-Vodafone (Cyprus)

Re: Screen become very pale

Hi again,

 

I am using Desktop Manager version 5, do the instructions you posted apply to this version please?

 

Regards

 

David

________________________________________________________________________________________________
Can you please click on the KUDOS star if this was helpful and click on Accept as Solution if your problem is solved.