01-23-2013 05:33 PM
Press your Calling button to open the Call Log.
Press the Menu key > Options
Restrict My Identity > Never.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
01-24-2013 10:29 AM
My phone is the Bold 9900. Following the directions, in Options there is no field called "Restrict My Identity". I did find in Call Logs and Lists a chech box for "Show My Number" which is checked, yet still my phone number is not appearing. Any other guesses?
01-24-2013 11:11 AM
In addition try this Knowledge Base :
KB01889 : "My Number - Unknown" appears instead of the user's number on the BlackBerry smartphone.
On your Homescreen Go to Options > Device > Advanced System Setting > SIM card > check if your mobile number is listed there , If not highlight phone number > press the menu key > Edit SIM Phone number then save it .
01-24-2013 01:18 PM
You are most welcome .. We are glad that your issue has been resolved .