11-25-2012 07:52 AM
I got a notification on my blackberry bold 9790 sayin I needed to update my software bundle, I done this and it took about an hour and a half, It then said it would start backing up my date it has now been doing this for around 10 hours I had no choice but to take the battery out as I needed my phone, when i put it back in it just started again it has been stuck at 7% all night I have tried plugging it in to the computer but it still just stays at 7%. What can I do this is a joke!!! I dont even care about loosing my data now I just want to be able to recieve calls.
11-27-2012 01:15 PM
Hi and Welcome to the Community!
There are two methods of recovery for you to try:
Good luck and let us know!