12-05-2012 11:56 AM
I am really confused. I recently deleted an email account and now when I send an email with the remaining account on my bb the message leaves under one account but the receiving end get the email from the deleted account.
I have checked the service books to see if there are any books related to the old account and the answer is no. I have resent the Service Books and still end up with the same result
Any help is appreciated
Solved! Go to Solution.
12-05-2012 12:04 PM
How odd. Try a battery pull first and check the default services on the device.
You could also try removing the other email account from the device and readd.
To readd, from the device go to blackberry.com/integrate
You can also manage your email accounts from
12-05-2012 12:51 PM
Can you readd the old email account and then remove it?
If it still doesn't work you can take it to the store or give rogers a call. Another option is to reload the software on the device. Save the software reload for last because its an extreme fix!
12-10-2012 06:10 PM
It turned out to be an issue with Hotmail grabbing a deleted account alias.
Thanks for your help