Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
Derya01
Posts: 1
Registered: ‎04-12-2012
My Device: Bold 9780
My Carrier: Doe

Sorry unable to continue your session. please login again

"Sorry unable to continue your session. please login again"

 

If I want to verify my e-mail, I am receiving this error since I reseted my BlackBerry bold 9780.

 

I tried to find a solution with the technical supportdesk, but when I entered the error it did not recognize it.

 

Can anybody help me to fix this problem?

 

 

 

 

Please use plain text.
Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Sorry unable to continue your session. please login again

[ Edited ]

Hello Derya01,

 

The following article will help you regarding the "Sorry unable to continue your session. please login again" error message you are receiving on your BlackBerry® Bold™ 9700 smartphone:

 

"Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7http://www.blackberry.com/btsc/KB28212

 

Thank you.


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


Please use plain text.
New Member
ve3rma
Posts: 1
Registered: ‎10-02-2012
My Device: 9300, 9900, 9780
My Carrier: rogers

Re: Sorry unable to continue your session. please login again

I solved this by downgrading my phone to 5.0 then registering the emails, then backing up and upgrading back to 6.0. ALL FIXED
Please use plain text.