12-20-2012 04:28 PM
I updated to 7.1 and everything was working. At some point the sound files and enterprise activation have gone missing. The sound files are complete gone and enterprise activation does not appear under Advanced System Settings.
Any suggestions on how to fix this? My BB appears to be eating it's young.
01-02-2013 12:28 PM
Hi Gitawolf and welcome to the BlackBerry Support Community Forums!
When you did the software update, did you select the option to automatically backup and restore your data? Also, have you made any changes to your BlackBerry data plan with your wireless provider?