03-18-2013 06:24 AM
hi there. i need info on how to have my stolen blackberry deactivated. I dont know what my phone's serial number is. but i have an account with blackberry. i am hoping that there would be a way to trace the phone that is associated with that account so i could secure whatever technical information may be needed for its deactivation. please help me! that you so much in advance.
03-18-2013 08:17 AM
Welcome to BlackBerry Support Forums
Sorry for the loss, Regarding your query , you need to contact your Carrier Globe to get all support regarding deactivating or Blocking your device.So please Contact your Carrier to know if they can Block or Blacklist your device PIN or IMEI number. Also read this Article : Lost or Stolen BlackBerry -- What to do?