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New Member
ashishv03
Posts: 2
Registered: ‎05-06-2011
My Device: Curve 8520
My Carrier: BSNL

Re: Supplementary Service Error: General Error (After every sms and call)

My operator is suggesting to Wipe out the handheld. Is it the last option?

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Hall of Famer II
sdgardne
Posts: 47,604
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Supplementary Service Error: General Error (After every sms and call)

Depending on exactly how they recommended for you to do that (there are multiple methods of which I am aware), it may or may not be the "last option".

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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New Member
vaibhavkapur
Posts: 2
Registered: ‎05-10-2011
My Device: 9300 Curve 3G
My Carrier: Airtel

Re: Supplementary Service Error: General Error (After every sms and call)

Hi I bought blackberry curve 9300 just week before ..n i m usin airtel prepaid .... i m also facing same issues  after every call or sms i get supplementary service error general error do anybody know the solution to this

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Hall of Famer II
sdgardne
Posts: 47,604
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Supplementary Service Error: General Error (After every sms and call)

 


vaibhavkapur wrote:

Hi I bought blackberry curve 9300 just week before ..n i m usin airtel prepaid .... i m also facing same issues  after every call or sms i get supplementary service error general error do anybody know the solution to this


 

hi and Welcome to the Forums!

 

Yes -- exactly as described already in this thread...please scroll up, read, and try what is recommended. Report back with specific results from what you attempt.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Member
vaibhavkapur
Posts: 2
Registered: ‎05-10-2011
My Device: 9300 Curve 3G
My Carrier: Airtel

Re: Supplementary Service Error: General Error (After every sms and call)

I called my carrier and they dont know for sure why this error is coming they have suggested me to change my sim card... does anybody noes whether dis is due to problem in my handset or the problem is from my carrier?

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New Member
mind_killer
Posts: 1
Registered: ‎06-26-2011
My Device: Blackberry 9300
My Carrier: Airtel Postpaid

Re: Supplementary Service Error: General Error (After every sms and call)

I have a Blackberry 9300 and Airtel Postpaid. Started getting this error recently when I was on roaming.

 

Tried hard reboot, but in vain. 

 

Any leads anyone?

 

PS. This does not occur only in specifc cases of the connection being prepaid, as was previously mentioned in the thread.

Cheers!

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New Contributor
thomasbenjamin
Posts: 6
Registered: ‎03-18-2011
My Device: 9700
My Carrier: AT&T

Re: Supplementary Service Error: General Error (After every sms and call)

I'm having the same issue with a Bold 9700 on AT&T and no accounts have been activated on this device as of yet. I did just swap SIM cards from an older Bold 9000. Any ideas?
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New Contributor
wilmawalkz
Posts: 2
Registered: ‎11-17-2011
My Device: BlackBerry Curve 8520
My Carrier: Vodacom

Re: Supplementary Service Error: General Error (After every sms and call)

Exactly the same happened to me, yesterday actually, after lots of struggling doing everything possible etc, doing a sim swap will do the trick... =)

 

The problem is, something triggered your BB to stop reading your sim card serial number... ((my sim card worked in other phones and other sim cards worked in my BB)) 

 

Hope this helps because it worked for me...

 

:Angel:

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New Member
BubLee
Posts: 1
Registered: ‎10-04-2012
My Device: 8520
My Carrier: Cell C

Re: Supplementary Service Error: General Error (After every sms and call)

Hi! I tried every single step you suggested but it says the same thing! Any other suggestions please? I need to be able to make calls. Thanks
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Hall of Famer II
sdgardne
Posts: 47,604
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Supplementary Service Error: General Error (After every sms and call)


BubLee wrote:
Hi! I tried every single step you suggested but it says the same thing! Any other suggestions please? I need to be able to make calls. Thanks

Hi and Welcome to the Community!

 

Since you say you tried "every single step" that was suggested above, then what did your service provider say when you asked them?

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.