04-02-2013 07:20 AM
When synchronisating my email on my BBY device (I am using Office 365 - Microsoft Exchange), all the email are marked as read even if I let some of them unread on my outlook.
Any ideas what to do?
04-04-2013 02:06 PM
Hi AurePon and welcome to the BlackBerry Support Community Forums!
Is your BlackBerry smartphone activated on a BlackBerry Enterprise Server or do you have your email integrated using IMAP, POP or OWA?
04-04-2013 02:23 PM
The Smart Phone is configurated as a BES with Office 365.
In fact the problem is when synchronisation our mail account on a new blackberry.
Even if the BBY says the synchronisation is complete, we haven't all the emails that are on the serveur.
Parametres BBY are set as always keep the email (no max days)
We have some emails of 2009, then all the mail from a specific person, and then no more mail until the day of synchronisation.
It's very strange...
If you could help, it will be great.