01-03-2013 12:53 PM
When I try to sync I get the following error -
CRTranRec::GetModifiedInfo::Modified Info not available
Please can you tell me how to sort this - I have backed up my data so am willing to reset device if necessary!
Solved! Go to Solution.
01-03-2013 02:21 PM
Please refer to this Knowledge Base ,In addition you have to check your address book for any blank contact image , if you find a few contact without any images then add any image to those contacts OR if you have added an images to a few contact then try removing those images and retry the sync process :
KB31008 : Error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing with the BlackBerry Desktop Software.
Or head over to this thread Cleanly "Starting Over" with the Desktop Software (non-BES) and start all over again or within that thread on post #15 there is a link to older version of BlackBerry Desktop Software , download version 6.1 it has help many user that I know from this error.
01-04-2013 12:50 PM
You are welcome ...Glad to know your issue has been resolved .Can you please share your solution for the greater interest of the Community