Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Bold™

Reply
New Member
ebblerking
Posts: 1
Registered: ‎10-16-2012
My Carrier: T-Mobile DE

Text Messages not displayed in App, but in SMS Inbox folder

Hello All,

I do have a problem with text messaging (NOT email) on my Blackberry Bold 9780 which is connected to an enterprise account. I use T-Mobile as provider and my S/W Version of the device is 6.0 Bundle 2534 (v6.0.0.570, Platform 6.6.0.212. I do have 231904797 Bytes of free memory and there are no Apps installed on the device - just the ones that are delivered with Blackberry.

 

When receiving messages, I am opening up the "Text Messages" app on the BB. Unfortunately no text message is being displayed here. Only when I hit the BB button and use the context menu to switch to "View Folder" -> "SMS Inbox", all text messages appear. I can then open and read them.

 

As often recommended in these forums, I have tried and removed the battery after turning the device off to force the phone to reboot itself. This solves the issue for a week or two, but after a while the messages will disappear from the app again. The do not disappear from the phone, as I can still access them over the "SMS Inbox" folder.

 

Any ideas?

 

Regards,
Fabian.

Please use plain text.