12-26-2012 11:08 AM - edited 12-26-2012 11:13 AM
Try to open the menu (the "Berry" symbol) and scroll to "Show All Icons".
Alternatively you can do a search (upper right corner, magnifying glass).
Let us know of your "progress"!
Cheers and Good Luck!
P.S.: "Welcome to this Community"
12-26-2012 11:23 AM
All you have to do is to "Select" and a "Check" mark will be placed beside.
After that, just look for your "Messenger" icon... It might not be in the "right" place (you can move-it by scrolling to it, and selecting "Move" from the "Berry" (menu).
Did you try to do the "Search"?!?
12-26-2012 11:34 AM
After doing what VolvoBerry has recommended, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Do you see your icon now?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code