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New Contributor
1mark
Posts: 8
Registered: ‎11-12-2011
My Device: Storm2 (Sent to RIM, Waterloo- for repair or repalcement)

Text msgs deleted

After finding out photos had been deleted I see that text messages have been deleted also. I would like to undelete or recover text msgs. What are my options? Thank You
Forums Veteran III
Wolf359
Posts: 3,572
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Text msgs deleted

Do you have a recent backup from the desktop manager?

Do you use blackberry protect?

 

If not, those are the only 2 ways to restore text messages.

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New Member
THyland
Posts: 1
Registered: ‎12-26-2012
My Device: Bold 9990

Re: Text msgs deleted

Similar issue - the BB Protect jusdownloaded last wknd, phone froze up and on restart the "text messages" folder has disappeared from any view.  I can see text messages if I happen to search through contacts, but they are not showing in any message folder. How do I recover (or un-hide if it somehow was hidden) the "text message" folder

New Contributor
1mark
Posts: 8
Registered: ‎11-12-2011
My Device: Storm2 (Sent to RIM, Waterloo- for repair or repalcement)

Re: Text msgs deleted

Can I retrieve my text msgs from a BlackBerry server? I do subscribe to BIS through my service provider. Would my wireless provider have in storage, SOMEWHERE, my entire history of use?
Forums Veteran III
Wolf359
Posts: 3,572
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Text msgs deleted

Nope.  Without having a backup using the desktop manager or blackberry protect, those text messages are gone.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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Forums Veteran III
Wolf359
Posts: 3,572
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Text msgs deleted

@thyland:

for the missing text icon, try this:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/Text-icon-is-missing/m-p/1425235/highlight/tr...

 

http://supportforums.blackberry.com/t5/BlackBerry-Torch/Torch-9800-missing-TEXT-MSG-icon/m-p/947499/...

 

you may have to reload the OS if unhiding the icons doesn't show it.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________