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New Contributor
trfoy
Posts: 2
Registered: ‎12-18-2012
My Device: Bold 9790

Text to Bluetooth

Does anyone know what settings I need on my Blackberry in order for my Ford Sync to accept my texts?  Ford says the problem is with my phone

Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Text to Bluetooth

hm.  Have you gone to the dealership or speak with someone over the phone?  I did find these links:

 

http://www.youtube.com/watch?v=_dYVMqMdZqc

http://www.youtube.com/watch?v=4g39JrObzmg

 

It should work but you may have to go to the dealership if you contacted ford over the phone for support.

 

You may also want to verify that you have the latest software on your phone.  It should work with what you have now, but just in case, here is the link:

http://us.blackberry.com/support/apps-and-software/install-pc.html

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New Contributor
trfoy
Posts: 2
Registered: ‎12-18-2012
My Device: Bold 9790

Re: Text to Bluetooth

Thanks Wolf359.

 

It's definitely my phone...I can send a text through Sync.  And it did actually work a couple of weeks ago.  When I look at my MAP options for bluetooth, my email is checked, SMS/MMS is checked.  New message notifications is checked, however, the box to the right has a red X in it and I can't seem to change it.  I'm wondering if that is the problem.

 

Also, and I'm not sure why, I downloaded the software but I can't get it on to my desktop.

Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Text to Bluetooth

To reload your software, you can try this guide.

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

I can't guarantee this will work...but having the latest software on the device won't hurt.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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