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BlackBerry® Bold™

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burkerich
Posts: 3
Registered: ‎11-28-2008
My Device: Blackberry Bold - 9000

There is no Email Setup icon or Personal Email Account setup on my wife's Bold. Please help!!!

I am trying to setup my wife's personal email accounts on her new Blackberry Bold. The Personal Email Setup icon is not in the Setup folder. When I use the Setup Wizard the email setup only gives me the option to setup an email through a BES server. Is there any setting on the phone itself that I can change to get these options to appear? I have service through AT&T.

 

thanks to those who help... 

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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: There is no Email Setup icon or Personal Email Account setup on my wife's Bold. Please help!!!

Which service you have with ATT, because you need any Blackberry data plan to setup the mail in the device
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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: There is no Email Setup icon or Personal Email Account setup on my wife's Bold. Please help!!!

Right, make sure you or your wife contact AT&T to make sure that you have an active BlackBerry data plan. Once the phone is provisioned correctly with that plan, then you'll have the personal email icon to setup your personal emails.
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