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Contributor
Sara_01
Posts: 14
Registered: ‎04-09-2012
My Device: Bold 9780
My Carrier: 02
Accepted Solution

Transferring data to a new blackberry

Hi, I've got a blackberry 9780 and have upgraded to a 9790, I know to get all my messages, contacts etc I need to back up my phone and restore it onto my new one, but I was wondering do I need to add my email accounts before I restore my messages (this includes e-mails) onto my new phone?


Thank you

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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: Transferring data to a new blackberry

Here are some good guides:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB23677&sliceId=2&cmd=displayKC&d...

 

http://crackberry.com/blackberry-101-how-switch-devices

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Contributor
Sara_01
Posts: 14
Registered: ‎04-09-2012
My Device: Bold 9780
My Carrier: 02

Re: Transferring data to a new blackberry

That did help, but neither links said anything about setting up my hotmail and outlook accounts.

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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: Transferring data to a new blackberry

Yes step 2:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB23677&sliceId=2&cmd=displayKC&d...

 

or you can do this to setup email:

From the device go to blackberry.com/integrate
and see if you can setup your email from there.

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Contributor
Sara_01
Posts: 14
Registered: ‎04-09-2012
My Device: Bold 9780
My Carrier: 02

Re: Transferring data to a new blackberry

Thanks for all the advice, I used the switch device option in blackberry desktop manager and it pretty much did it all for me, the only thing I had to do was activate my email accounts from the email setup menu, didn't realize this until I tried sending an email and it wouldn't go through,

Thanks again.

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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: Transferring data to a new blackberry

You're welcome!
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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