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Iffat
Posts: 3
Registered: ‎11-11-2012
My Device: Blackberry Bold 9900

Tried to update to 7.1 over the phone and now it's stuck on social feeds and I can't even connect to desktop software!!!

Hi,

 

My bb 9900 started to update itself to 7.1 and now its been stuck on 5% and social feeds for hours and i don't know what to do or how to connect it to desktop software, HELP!!

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Tried to update to 7.1 over the phone and now it's stuck on social feeds and I can't even connect to desktop software!!!


Iffat wrote:

Hi,

 

 .....and i don't know......how to connect it to desktop software, HELP!!



You'll need to connect it to BlackBerry Desktop Software to get anywhere with your phone, and here's how to do it:

 

www.blackberry.com/btsc/KB10144 .

 

 

Let us know if that helps you.  :smileyhappy:


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