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BlackBerry® Bold™

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New Contributor
weepydragon
Posts: 4
Registered: ‎07-09-2013
My Device: blackberry bold 9900

Turning off

My bold 9900 keeps turning off why 

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Turning off

Hello weepydragon

 

 

Have you tried to follow  as suggested on your other thread bold keeps on rebooting  . 

 

Please let us know .

 

Thanks .

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New Contributor
weepydragon
Posts: 4
Registered: ‎07-09-2013
My Device: blackberry bold 9900

Re: Turning off

Yes thanks it still turns off .

Do you think a new battery will fix it 

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Turning off

Hi there,

 

 

If even after removing any unknown application you're having the same problem then it may a Battery issue or the device itself. So , before buying any new Battery if you can arrange or barrow a good fully charged battery then test it in your device . It will reveal if the problem is within your device or the battery itself . 

 

If problem cease after using another good battery then you should buy a new battery to resolve your issue. If problem persists even after using a good battery then you can try an OS reload to rule out any software issue .

 

 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Contributor
weepydragon
Posts: 4
Registered: ‎07-09-2013
My Device: blackberry bold 9900

Re: Turning off

What is OS reload
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Turning off

Hi there,

 

 

It is a way in which we can Reload our BlackBerry Device Software or Operating System .

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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