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BlackBerry® Bold™

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Visitor
Posts: 1
Registered: ‎04-09-2013
My Device: 9780

Twitter for BB keep sending notification

I have Bold9780 and I keep getting notifcation from Twitter for blackberry, saying that I have new mention.
When I checked it, there was NO mention at all, I already tried logging in by pc and still there was no mention at all.
The number of mentions notified also keeps increasing.

I checked my email but also, there was no messages from twitter regarding the "fake" mention.
Is there anyone experiencing this and what's the solution? It disturbs me very much. Thank you.

Note: Sorry if I had any mistakes in posting this thread since I'm new here.

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Twitter for BB keep sending notification

[ Edited ]

Hello sambelabc,

Welcome to the BlackBerry Support Community.

 

Sorry to hear you are experiencing an issue with your notifications on Twitter for BlackBerry.

 

As a test, please clear your Twitter cache by pressing your menu key, going to Options within the application and selecting clear.

 

After completing this process, logout of the application for a few minutes and log back in.

 

Let us know if you continue to experience this issue with notification after completing these steps.


-FB


 


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