Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
disc2la
Posts: 3
Registered: ‎10-24-2012
My Device: Blackberry 9900
My Carrier: Maxis

USB cable can charge but didnt show option for USB cable and Sync Media

Hi,

 

i have a problem with my BB bold 9900 . When i plug in USB cable from BB to my laptop , it goes to charge only without prompting for USB Cable and Sync Media . How do i solve this ?

Please use plain text.
Trusted Contributor
billbuck0
Posts: 110
Registered: ‎10-23-2012
My Device: Rotary Phone

Re: USB cable can charge but didnt show option for USB cable and Sync Media

Please use plain text.
New Contributor
disc2la
Posts: 3
Registered: ‎10-24-2012
My Device: Blackberry 9900
My Carrier: Maxis

Re: USB cable can charge but didnt show option for USB cable and Sync Media

sorry sir but that answer did not answer my question. That person can see the prompt for charge only , usb cable and sync media while my problem is i didnt get that prompt to choose . Whenever i plug in my cable, it automatically charge my handphone without prompt .

Please use plain text.
Trusted Contributor
billbuck0
Posts: 110
Registered: ‎10-23-2012
My Device: Rotary Phone

Re: USB cable can charge but didnt show option for USB cable and Sync Media

Ok,  Do you have auto enable mass storage mode when connected set to promptMedia card support on? Mass storage mode support on?

Please check these settings.

Please use plain text.
New Contributor
disc2la
Posts: 3
Registered: ‎10-24-2012
My Device: Blackberry 9900
My Carrier: Maxis

Re: USB cable can charge but didnt show option for USB cable and Sync Media

where can i get those setting?..i already tick on media card support but still the same problem appear.

 

FYI,my BB is 7.0 Bundle 2290(v.7.0.0.540 Platform 5.0.0.694)

Please use plain text.
Trusted Contributor
billbuck0
Posts: 110
Registered: ‎10-23-2012
My Device: Rotary Phone

Re: USB cable can charge but didnt show option for USB cable and Sync Media

Options, Device, than Storage.

Please use plain text.