07-19-2013 08:07 AM
Your carrier: Starhub(Singapore)
Model info and OS version : Bold 9780, v6.o Budle 2534
I am unable to connect to my email account via Setup>Email Accounts.
If i key in my username as email@example.com, it says "The user name is invalid. A username must be at least 4 characters".
If i key in only bhimabi, after trying to conenct for a few seconds, it says"The information you provided is incorrect. Retype the user name and password. Your username and passwor are case sensitive"
I am sure that my email address is the username as that is my Blackberry ID username. And i have used that method to log in before in the past(few months back).
Help would be appreciated
Battery Pull did not fix the issue.
07-19-2013 06:49 PM
Hi and Welcome to the Community!
Hope those help!
Good luck and let us know.