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New Contributor
Posts: 2
Registered: ‎02-02-2009
My Device: Not Specified
Accepted Solution

Unable to Backup (Memory Cleaner Options): Error Backing Up Database

Hello all!

 

I need help.  I am trying to do a backup of my Bold, but when the prodcedure gets to Memory Cleaner Options, the process stops and I get the error "Error Backing Up Database".

 

Any ideas from the pros?

 

THANKS!
Dan

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Unable to Backup (Memory Cleaner Options): Error Backing Up Database

Hi and welcome to the forums!

 

The memory cleaner in my opinion is misnamed and misused.

The memory cleaner formats a government wipe on the memory. It goes not

improve or move the memory back and quicker to the BB. Therefore, I have completely

stopped using it, and did not install it in my last upgrade.

 

Try turning the option off, battery pull, then try a backup.

IF it doesn't go away, I will come back with eh database clear procedure.

Thanks,

 

Bifocals


No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

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Trusted Contributor
Posts: 181
Registered: ‎02-03-2009
My Device: Not Specified

Back up data for BlackBerry Bold

I try to backup my data(emails, contact lists, etc) for my Bold without using Desktop Manager.  Is there any way to do it? Or using desktop manager is only the way?

 

Please help me.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Back up data for BlackBerry Bold

Hi,

Okay, player 2  says "can I buy a vowel? :smileywink:

 

How are you backing up your Blackberry?

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Trusted Contributor
Posts: 181
Registered: ‎02-03-2009
My Device: Not Specified

Re: Back up data for BlackBerry Bold

I want to back up the data in my memory card.

I don't know how to do it.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Back up data for BlackBerry Bold

Hi,
You can use a PC to transfer info between the PC and the media card.
Basically you will attach the USB to the BB and the PC. Don't use desktop
manager. Go to "My Computer" on the PC and the BB will show as a flash drive.
Then you can "drag and drop" files to the BB.
Use the following settings in the memory option of the Storm:

Media card support ON

Encryption mode NONE

Media transfer protocol ON (Storm and Bold only)

Mass storage support ON

Auto enable Mass storage support when connected ON

Thanks,

Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Trusted Contributor
Posts: 181
Registered: ‎02-03-2009
My Device: Not Specified

Re: Back up data for BlackBerry Bold

Thank you.

So basically, I need to connect BB and PC using USB cable.

Is there any way I can back up data without using USB cable?

 

Thank you