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New Contributor
Rennoir
Posts: 4
Registered: ‎03-02-2012
My Device: Bold 9900

Unable to Log into Blackberry ID account

Hi,

Using my BB I cannot log into my BB ID Account - I can log in via website no problem. PW and login all ok - but when using my BB it just doesnt work

Removed battery - (on and off) any ideas?

New Contributor
Rennoir
Posts: 4
Registered: ‎03-02-2012
My Device: Bold 9900

Re: Unable to Log into Blackberry ID account

to clarify - when I enter my user id and pw the phone thinks about it for a while and then says: "unable to log into your BB ID account". so its not the incorrect user ID or PW - since the count of incoirrect entries stays the same...

any help is hugely apprecaited

New Contributor
jossy_aduba
Posts: 2
Registered: ‎09-10-2012
My Device: Bold 9900

Re: Unable to Log into Blackberry ID account

I have this same problem too. I have tried severally but am not able to find a way around it.