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New Contributor
klpardoe
Posts: 3
Registered: ‎05-07-2011
My Device: Bold 9700
My Carrier: T-Mobile

Unable to login to Blackberry ID when switching SIM cards

Hi,

I have 2 SIM cards that I have to change regularly, however my Blackberry sets to one of them and I have to purchase an internet bundle from the service provider before I can login. I have WiFi, but it doesn't let me in on that.

Is there a way I can assign 2 SIM cards to this specific Blackberry? Or even disable Blackberry ID so that I don't get this headache!?

Many thanks
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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Unable to login to Blackberry ID when switching SIM cards

Hi klpardoe,

 

Some wireless providers disable the use of Wi-Fi® when no BlackBerry® data services are present.  Thus, this means that unless you have a BlackBerry® data plan, you will be unable to use Wi-Fi® services.

 

My suggestion would be to contact your wireless provider to inquire about roaming.  If you find you are travelling a lot, they may have a roaming package that would work well for you.

 

Thanks.

 

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
klpardoe
Posts: 3
Registered: ‎05-07-2011
My Device: Bold 9700
My Carrier: T-Mobile

Re: Unable to login to Blackberry ID when switching SIM cards

I'm not even able to log in through Blackberry ID though, so I can't use my phone at all. There must be another way around it, something I can change by logging in online? I don't want to buy data services; I don't need them at this time, I just want to be able to use my phone.

 

Please advise.

 

Thank you

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Unable to login to Blackberry ID when switching SIM cards

There is no way around this.  You will need to subsribe to BlackBerry data services to access this.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.