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BlackBerry® Bold™

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New Contributor
Posts: 3
Registered: ‎06-20-2012
My Device: 9900 Bold
My Carrier: Vodacom

Unable to open notifictions via touchscreen on Blackberry Bold 9900

Since this morning I am unable to open any notifications (whatsapp, bbm, facebook, etc) via the touchscreen!  I must physically press the trackpad button to view all messages.  Is it a setting that changed by itself?  Please help!!  I only received this phone 2 weeks ago.

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

Hello liadekock

 

Welcome to the Community 

 

You may also wanna check these pages to help you familiarize with your phone.

 

Blackberry 101

Blackberry Tips and Tricks

Blackberry Battery Saving Tips

 

Please restart the phone by removing and placing the battery back while the device is ON. This process fixes the application modules in it without losing any data stored. Let us know if you still experience the issue after this. 

 

Enjoy

 

 

Ron

 

 

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New Contributor
Posts: 3
Registered: ‎06-20-2012
My Device: 9900 Bold
My Carrier: Vodacom

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

I tried as you requested, but is unfortunately still doing the same :-(

 

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

check this

 

check this How to configure touchscreen sensitivity options on touchscreen capable devices

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

Blackberry Battery Saving Tips | Follow me on Twitter

New Contributor
Posts: 3
Registered: ‎06-20-2012
My Device: 9900 Bold
My Carrier: Vodacom

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

Hi, I changed my theme, and voila!!, everything is OK again!  Strange, since the theme I downloaded was from Blackberry App World (Girly Butterfly) and one would think that a theme is not suppose to minimise any functions of a specific mobile.  Thanks for  your help!!

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

Good Job! Smiley Happy
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

Blackberry Battery Saving Tips | Follow me on Twitter