09-25-2011 01:46 PM
I'm currently facing an issue with my Blackberry protect.
Actually, I have used it many times for a long time and I really like this application. It's awesome
However, when I uninstalled it, I couldn't find how to re-install it again as the "reinstall" button doesn't appeaar anymore whereas I can easily reinstall other apps that I have uninstalled...
I really need support and help because I don't want to loose this great app!!
Thanks in advance.
09-25-2011 02:53 PM
First, make sure it's uninstalled. Next, from your phone's browser type in www.blackberry.com/protect . You should be able to reinstall if from there.
I hope that helps you.
09-25-2011 03:23 PM
Thanks Bill !
I followed your advice but it turns out that when I click on download button, it redirects me the the uninstalled bb protect section in my app world
Any ideas or clue on how to solve it?
Thanks in advance!!
10-05-2011 11:16 PM
I have the same problem!
Accidentally uninstalled BB Protect and now there is no option to re-install it!
I have gone around in circles with app world & BB website but it redirects me to" uninstalled apps" in BB world and no option exists to install again.
Gurus and BB personel PLEASE HELP
This makes me wonder, couldn't someone that "finds" your phone just uninstall this app before you have the chance to lock it or track from a PC?
10-05-2011 11:25 PM
I just found the answer!!
while in app worl program, hold down the <alt> key and type out RST
wait a few seconds and app world will close.
when you open it again, search for "Protect"
click on it in the list
and it should now give you a "Reinstall" button !!
still wondering about my PS about someone just being able to uninstall protect and void it's usefulness
10-06-2011 05:30 AM