02-27-2013 08:34 AM
I can no longer read the body of incoming text messages. I can see the first few words in the inbox, but when I attempt to read the message I just get a blank screen.
This started a few days ago, and I can't think what could have caused the problem.
Thank you for your help.
02-27-2013 09:28 AM
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Now, check your SMS again.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code