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kipperface
Posts: 1
Registered: ‎02-27-2013
My Device: Bold

Unable to read body of SMS

Hello,

 

I can no longer read the body of incoming text messages. I can see the first few words in the inbox, but when I attempt to read the message I just get a blank screen.

This started a few days ago, and I can't think what could have caused the problem.

 

Thank you for your help.

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to read body of SMS

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, check your SMS again.




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