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BlackBerry® Bold™

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JSanders
Posts: 68,708
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Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Unable to set up email account on Bold 9700 with T-Mobile


Bmtatra wrote:

I still have been unable to set up my personal email.  Does it matter that my phone was previously my daughter's phone who gifted it to me.?  She, too, had the same server (T-Mobile) and had her personal email and business email accounts on it.


Yes, that could matter.

Do you have on YOUR account with Tmobile, the BIS BlackBerry email plan? Call Tmobile and ask.

 




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Bmtatra
Posts: 6
Registered: ‎11-20-2012
My Carrier: T-Mobile

Re: Unable to set up email account on Bold 9700 with T-Mobile

I will call and ask.  Sorry it took me so long to respond to you helpful post.........I'm starting Thanksgiving preparations.  What is a Blackberry BIS email plan?  

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JSanders
Posts: 68,708
Topics: 495
Likes: 20,737
Solutions: 5,339
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Unable to set up email account on Bold 9700 with T-Mobile


Bmtatra wrote:

What is a Blackberry BIS email plan?  


It's the data plan which enables users of the feature you're asking about. 

Happy Thanksgiving! 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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pj4u
Posts: 3
Registered: ‎11-21-2012
My Carrier: Airtel tanzania

Re: Unable to set up email account on Bold 9700 with T-Mobile

Thank you for your response.

i tried to resend the service book from my bb smartphone BOLD 9700

but when i click on the internet mail account, its not prompting.

Is there another way i can send it from my BB?

Thanks

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