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Kaatje-1980
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Kaatje-1980
Posts: 2
Registered: 09-22-2010

Unable to start mij Blackberry Bold 9700, please help

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09-22-2010 04:22 PM

Hi,

 

My name is Karen and I'm from Holland. I have a big problem with my Blackberry and I hope there is someone who can help me.

 

This is the situation:

Today I downloaded Whatsapp on my phone. After downloading they asked me to reboot my phone for al complete installation, so I agreed. The phone became a white picture and the red light on the right started te led up. I did an battery pull and after a minute of 10 I put the battery back in and tried to start my phone again but it did't work. The red light keeps blickering and there is nothing happening. Can somebody help me please?

 

Greetz Karen
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Guru II
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knottyrope
Posts: 22,195
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to start mij Blackberry Bold 9700, please help

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09-22-2010 05:17 PM

there is safe mode.

 

read more here

http://www.blackberry.com/btsc/KB17877

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info. BlackBerry Unlocking FAQ
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Kaatje-1980
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Kaatje-1980
Posts: 2
Registered: 09-22-2010

Re: Unable to start mij Blackberry Bold 9700, please help

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09-23-2010 02:43 AM

Hi,

 

Thanks for the advice but it doesn't work. When I took the battery out en back in, the red ledlight keeps on flickering.....

 

What else can I do? I just let the phone without the battery the whole night to see what's happening, but noting....:smileysad:

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vineet_chheda25
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vineet_chheda25
Posts: 1
Registered: 09-12-2011
My Carrier: t mobile

Re: Unable to start mij Blackberry Bold 9700, please help

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09-12-2011 04:06 AM

hey .. i am facing the same problem now ..

do u remember how did u fix this thing ?
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