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BlackBerry® Bold™

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New Contributor
Posts: 2
Registered: ‎04-03-2013
My Device: Blackberry Bold 9900
My Carrier: Orange

Unknown Blue Icon appearing when viewing emails on a Bold 9900

My Blackberry Bold 9900 is connected to my companys BES Server.

 

When I view emails on the phone I intermitantly get a Blue icon appear on the left hand side of the screen. This seems to happen every second time that I open a pre-read message.

 

An image of what I am seeing is here (this is an image I found online showing the problem):

http://img85.imageshack.us/img85/9240/picture2wf.jpg

 

I dont know what the icon means or if it is supposed to be there. I have found someone else asking about this online but no one ever answered their question.

 

Does anyone know what this icon indicatesand if it can be disabled?

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Unknown Blue Icon appearing when viewing emails on a Bold 9900

This blue tab on the left side of the screen is like a shortcut to the BB button and it only displays on some messages. If you click it, a condensed version of the BB button menu will display.

New Contributor
Posts: 2
Registered: ‎04-03-2013
My Device: Blackberry Bold 9900
My Carrier: Orange

Re: Unknown Blue Icon appearing when viewing emails on a Bold 9900

[ Edited ]

When I click on it nothing seems to happen on my phone.

Do you know if there is a way to turn this off?

I don't use the functionality it provides and it is quite irritating.

New Member
Posts: 1
Registered: ‎04-07-2013
My Device: Blackberry bold
My Carrier: AT&T

Re: Unknown Blue Icon appearing when viewing emails on a Bold 9900

I am having same annoying problem
If u find a solution please post so I can figure this out or get rid of it
Thanks