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New Contributor
Kyual
Posts: 3
Registered: ‎03-18-2009
My Device: Not Specified
Accepted Solution

Unknown Icons

I have two unknown icons on my phone that probably do not make a problem on my phone but I would simply like to know what they are and if I can remove them. First I have a globe looking thing to the left of the date and time that kind of looks like my browser icon but instead it's yellow with a little 2 next to it. Also whenever I type a text or anything with letters I have an EN in the upper right corner and I can't see how much service I have. Any help would be greatly appreciated.

 

FYI: I have a Blackberry bold. 

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JSanders
Posts: 84,430
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unknown Icons

the globe is a WAP or browser message notification.

 

Look at your Messages > Menu > View Folders > WAP Push and Browser Push message folders, open any you have and clear or delete them.

 

The EN symbol indicates you have ENGLISH activated as an input language. Change that at Options > Language.




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New Contributor
Kyual
Posts: 3
Registered: ‎03-18-2009
My Device: Not Specified

Re: Unknown Icons

Is there any way to get the EN to go away?
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JSanders
Posts: 84,430
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unknown Icons

Yes, set English as you default Input Language.

 

On that screen, you will see an option to turn off the Shortcut key for that, disable it.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Kyual
Posts: 3
Registered: ‎03-18-2009
My Device: Not Specified

Re: Unknown Icons

Hate to be a bother but I disabled it and it's still in the upper right hand part of my screen. Any other ways to fix it?
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JSanders
Posts: 84,430
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unknown Icons

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Member
hawk75119
Posts: 1
Registered: ‎05-12-2009
My Device: Not Specified

Re: Unknown Icons

I have been looking all morning through my device tutorials and you have just answered my question! Thanks so much!
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New Contributor
montezumadecarvalho
Posts: 6
Registered: ‎11-15-2009
My Device: Not Specified

Re: Unknown Icons

[ Edited ]
I also have a unknown icon on my phone that probably do not make a problem on my phone but I would simply like to know what it is.  I have a box in the upper right corner with signal +++++, when i´m calling. Any help would be greatly appreciated.

 

I have a BB Curve 9800

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New Contributor
7jackdan7
Posts: 2
Registered: ‎11-15-2009
My Device: Not Specified

Re: Unknown Icons

I have that too. When I turn the speaker on, it goes away. What is it?

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New Contributor
7jackdan7
Posts: 2
Registered: ‎11-15-2009
My Device: Not Specified

Re: Unknown Icons

OK: the +++++ icon is the enhanced audio:

 Hit the green Call Button, select menu, options - General Options - Enhance Handset / Headset Call Audio - set each to NORMAL.  

This will clear the icon.

 

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