11-20-2011 12:07 PM - edited 11-20-2011 12:41 PM
My friend got the BlackBerry Bold 9900 back in Sept 2011, suddenly it was not able to connect to:
App World, FB, Whatsapp
however she is still able to use the BBM and browse website using browser.
BIS is connected, BB logo shown next the 3G sign
Error message from App World is:
BlackBerry App World is having trouble connecting to the BlackBerry App World Server. Verify your network connections and try again.
Error message from Whatsapp is:
Unexpected error! java.io.Interrupted IOExpectation:
Local connection timed out after ~ 3000
This message comes with 3 different error ID at different times:
We have tried the following:
Solved! Go to Solution.
12-28-2011 06:35 PM
I was recently having a similar issue with my BB Curve. I was only getting the message Error Id 40831. I couldn't even access App World without getting the message. Using the browser on my phone, I downloaded and replaced my current version with the excct same one and it worked. I didn't delete or unistall the old one ahead of time. Good luck!
12-28-2011 08:40 PM
For some reason, installing the exact same OS you currently are running often will correct the problem, similar to kbraxmaier reinstalling the same version of App World. If you've deleted and reinstalled App World to no avail, try reloading your OS again.
I hope that helps you.
01-24-2012 05:27 PM
several at http://btsc.webapps.blackberry.com/btsc/search.do?
What does work for me is - turn off cellular and on WiFi - connect to an access point and no error. Don't forget to switch off wifi and on cellular when done!
03-02-2012 12:41 AM
I have the same problem as error ,Id 40760, the app is not working, even I try to login into... it always shows === cannot get new token dure to device offline states, error id, 40760)
08-08-2012 10:10 AM
08-08-2012 01:25 PM
as I have posted earlier, and I don't see it listed in your attempted fixes:
1. disconnect from / disable Cellular (3G/4G/etc)
2. connect to a WiFi access point.
3. try again
If this isn't working then, good luck finding a fix!
P.S. don't forget to re-enable cellular and disable WiFi when done...
08-10-2012 04:04 AM
Acturally it is not working ... I got my first Blackberry 9700, and then I lost it ,I dont know why it is disappreared when I get back home from supermarket just 200 meters far away, and then I get a new 9700,,, unfortunely, it was just surive for 6 months, and it is dead.... crazy me .... how could be this happen ..**bleep** .... then I get this one 9810,,, it was ok, so far ,just have to charge the batteray again and again... it is not working well, one day ---finish all battery. even I got this problem for connecting ,I am not taking risk to renew or do somthing ,I am afraid it is too weak to being tortured again ,then not working ..oh..................... hope good luck with this one..
08-25-2012 08:17 AM