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New Contributor
Elizbeck
Posts: 3
Registered: ‎07-02-2012
My Carrier: China mobile
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Unlocked blackberry unable to send text messages

Hi, I have a hand-me-down blackberry 9700 which I got unlocked because I live in china, and have a china mobile sim card is place. It is able to make and receive calls as well as receive all text messages. However, certain people do not receive my text messages, even when I reply directly to their message. Others do receive them. Is it because of their provider? Is there any way to fix this? Thanks in advance for any help!
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Forums Advisor III
unleashurself
Posts: 1,016
Registered: ‎04-23-2012
My Carrier: Bharti-Airtel

Re: Unlocked blackberry unable to send text messages

Hello Elizbeck,

 

Issue mentioned in your post is at destination end only. As you stated, you are able to make calls and texting as well.

 

You may try later, may be they are not receiving text message because of poor network connectivity

 

Thanks..!!

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Forums Advisor III
iansantos
Posts: 1,157
Registered: ‎03-29-2012
My Carrier: Globe Telecom

Re: Unlocked blackberry unable to send text messages


Elizbeck wrote:
Hi, I have a hand-me-down blackberry 9700 which I got unlocked because I live in china, and have a china mobile sim card is place. It is able to make and receive calls as well as receive all text messages. However, certain people do not receive my text messages, even when I reply directly to their message. Others do receive them. Is it because of their provider? Is there any way to fix this? Thanks in advance for any help!

Hi Elizbeck,

 

Attempt to send the SMS message using the General Packet Radio Service (GPRS) network. To perform this, complete the following steps:

  1. On the Home screen of the BlackBerry smartphone, navigate to Options > SMS.
  2. Scroll to the field Network To Send Over.
  3. Open the menu and select Change Option. Change the value of the field to GPRS.
  4. Open the menu and select Save.
  5. Attempt to send another SMS message.

If the issue persists, contact your service provider for further assistance.

 

Hope it helps.

Good luck!



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New Contributor
Elizbeck
Posts: 3
Registered: ‎07-02-2012
My Carrier: China mobile

Re: Unlocked blackberry unable to send text messages

Iansantos - GPRS is not an option under Network to Send Over...only circuit switched, circuit switched preferred, packet switched, and packet switched preferred. This means absolutely nothing to me :smileyhappy: would one of these be the one you're talking about?

Thanks!!
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Forums Advisor III
iansantos
Posts: 1,157
Registered: ‎03-29-2012
My Carrier: Globe Telecom

Re: Unlocked blackberry unable to send text messages

I see. Select Circuit Switch.



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New Contributor
Elizbeck
Posts: 3
Registered: ‎07-02-2012
My Carrier: China mobile

Re: Unlocked blackberry unable to send text messages

Thanks, iansantos, I think this worked!!
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Forums Advisor III
iansantos
Posts: 1,157
Registered: ‎03-29-2012
My Carrier: Globe Telecom

Re: Unlocked blackberry unable to send text messages


Elizbeck wrote:
Thanks, iansantos, I think this worked!!

That's great!

 

Enjoy!



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If your issue has been solved, please resolve it by marking "Accept as Solution"



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