09-21-2012 12:28 AM
My Unread count of emails is not accurate after reading all unread messages in all folders plus text messages. Please help. The only fix is to remove the battery and restart, then it goes to zero. But I cannot continue to do this 2 or 3 times a day. I believe this started after I upgraded to v6. I had been running v5 forever with no trouble. We use BES.
09-21-2012 02:28 AM
Please open mail box icon on device, press T ( pressing T will bring you on Top) now press menu (BB Sign) and click on Mark prior read.
Check whether still unread messages are there or not