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BlackBerry® Bold™

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New Contributor
chrispat22
Posts: 3
Registered: ‎08-15-2012
My Device: blackberry bold 9700
My Carrier: Digicel

Unregister blackberry handheld device from a wireless network

I placed a Simple Mobile sim card into my unlocked blackberry phone and now my blackberry messenger, wifi and other Internet services such as my browser do not work unless the Simple Mobile sim card is in it. I also received a message from Blackberry which informed me that my blackberry has been registered with the wireless network. How can I rectify this issue? Thank you
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Elite II
BillJ
Posts: 8,915
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Unregister blackberry handheld device from a wireless network

Call the carrier with whom you registered the phone. They can release the PIN, thereby unreleasing the phone from their network. Please note, they may or may not do it; it's their choice.


I hope that helps you. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Contributor
chrispat22
Posts: 3
Registered: ‎08-15-2012
My Device: blackberry bold 9700
My Carrier: Digicel

Re: Unregister blackberry handheld device from a wireless network

Thank you BillJ But, please note that I didn't willingly register my blackberry on the wireless network. It was done without my knowledge and doing. Therefore, where calling the carrier is concerned, should I assume you meant Simple Mobile? Since it was after placing one of their Sim cards in my blackberry that I received the message about my phone being registered? What do you suggest?
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