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BlackBerry® Bold™

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Contributor
moyamoya
Posts: 11
Registered: ‎05-16-2013
My Device: Bold 9900
My Carrier: M1

Unusual Blackberry Bold 9900 problem :'(

Device info

 

Your carrier: M1 (Singapore)

Model info and OS version (Go to Settings, then Options, then about): 7.1 Bundle 2218(v7.1.0.794, Platform5.1.0.571)

Add above to you profile if you dont wat to type it in all the time.

 

Apps and free space

File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 131.4MB

Did a battery pull fix your issue? Nope

Apps installed and their version if possible.   (Go to Settings, then Options, then applications): FB, Twitter, Whatsapp

BT device model/version (you will have to look at the BT device): 

 

When writing your question

Any other details that would help us out with your issue:

Good description of what is really wrong and how to reproduce if possible. Details of what you did before:

 

Some fixes tried:

 - Battery Pull

 - Reset to factory settings

 - Wipeout Data

 - Delete all downloaded apps

 - Disabled compression from media card

 


My problem is that whenever I use any application that utilizes data (3G), my battery gets drained veeeery quickly, as in 80% after 3 mins of continuous data use (browsing, bb world, bbm, whatsapp, fb, twitter). Sometimes it just suddenly restarts and the battery life is in red status even though I just charged it to 100%.

 

But when I just listen to music, use my camera, or watch videos, it is just normal. I don't how to fix this anymore. Please help.

 

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Contributor
moyamoya
Posts: 11
Registered: ‎05-16-2013
My Device: Bold 9900
My Carrier: M1

Re: Unusual Blackberry Bold 9900 problem :'(

UP~!
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Developer
Teaboy1748
Posts: 1,101
Registered: ‎03-24-2011
My Device: Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Unusual Blackberry Bold 9900 problem :'(

Hold alt, then press LGLG, then click your blackberry button, then clear all

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Contributor
moyamoya
Posts: 11
Registered: ‎05-16-2013
My Device: Bold 9900
My Carrier: M1

Re: Unusual Blackberry Bold 9900 problem :'(

Thank you, I will try this. Will get back to you in a while!! :smileyhappy:
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Developer
Teaboy1748
Posts: 1,101
Registered: ‎03-24-2011
My Device: Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Unusual Blackberry Bold 9900 problem :'(

let me know how it works out,
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Contributor
moyamoya
Posts: 11
Registered: ‎05-16-2013
My Device: Bold 9900
My Carrier: M1

Re: Unusual Blackberry Bold 9900 problem :'(

Hi, it's not working.. :smileysad:

I tried rebooting and using my bb in safe mode.. so far I am having no problems.. anything I can still troubleshoot?
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Contributor
moyamoya
Posts: 11
Registered: ‎05-16-2013
My Device: Bold 9900
My Carrier: M1

Re: Unusual Blackberry Bold 9900 problem :'(

Ok, safe mode made my hopes up.. still draining battery really fast when using data. :'(
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Contributor
moyamoya
Posts: 11
Registered: ‎05-16-2013
My Device: Bold 9900
My Carrier: M1

Re: Unusual Blackberry Bold 9900 problem :'(

Uppity up! :smileysad:
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Contributor
moyamoya
Posts: 11
Registered: ‎05-16-2013
My Device: Bold 9900
My Carrier: M1

Re: Unusual Blackberry Bold 9900 problem :'(

Please help :smileysad:

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Contributor
moyamoya
Posts: 11
Registered: ‎05-16-2013
My Device: Bold 9900
My Carrier: M1

Re: Unusual Blackberry Bold 9900 problem :'(

My problem is the same as this one, but it did not get a solution so please help me 

 

http://supportforums.blackberry.com/t5/BlackBerry-Bold/BATTERY-STATUS-SAYS-FULL-BUT-PHONE-SUDDENLY-D...

 

 

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