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Contributor
kblair13
Posts: 11
Registered: ‎12-07-2012
My Device: Blackberry Bold 9900
My Carrier: AT&T

Re: Unusual Icon in Home Screen Search Bar

The only two apps I updated were Facebook and Twitter and that was this morning after this thing appeared. Thanks for the advice, its the 7.1 Bundle update. I'm backing my phone up tomorrow when I get off work. I've heard a lot of folks had probs with that update, especially OTA.

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Contributor
kblair13
Posts: 11
Registered: ‎12-07-2012
My Device: Blackberry Bold 9900
My Carrier: AT&T

Re: Unusual Icon in Home Screen Search Bar

Sorry for the delay in response. When I turned my phone on this AM I had two new text messages and the number increased from 49 to 53. Anytime I get a new voicemail, listen to it, and save or delete it, the number disappears. If I turn off my phone and turn it back on, the number, now 53, and the little icon come back.

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JSanders
Posts: 84,430
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unusual Icon in Home Screen Search Bar

That certainly appears to be a voicemail icon to me (from the screenshot).

 

And hey, I met Jamie Lee Curtis a few years ago!




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Contributor
kblair13
Posts: 11
Registered: ‎12-07-2012
My Device: Blackberry Bold 9900
My Carrier: AT&T

Re: Unusual Icon in Home Screen Search Bar

It's just so weird, it disappears after a get a new message and listen to it, but as soon as I power off the phone and turn it back on, it's backkkkkk!!!

 

Thanks for taking a look.

 

Isn't she awesome? She was so nice and must've signed thousands of autographs!

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JSanders
Posts: 84,430
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unusual Icon in Home Screen Search Bar

Try this, don't turn off and back on your phone, instead do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.  Then, like above is said, call and leave yourself a voicemail and see if you get that icon back with a '1'

 

John is right, that icon does look slightly different than a regular voicemail icon, but close enough to make me think that's it.    o_o

 

(We've seen Curtis a few times in Sun Valley, ID, I think she has a home there.)




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Contributor
kblair13
Posts: 11
Registered: ‎12-07-2012
My Device: Blackberry Bold 9900
My Carrier: AT&T

Re: Unusual Icon in Home Screen Search Bar

I tried that and it's the same thing: As soon as I listen to the message, both sets of icons will disappear. I will not get the "weird one" back unless I power down the phone. I've looked through all of my folders to see if I've missed checking something, to no avail.

 

I think she has a house out there somewhere, I thought I remember reading that.

 

Thanks for your help, too!

 

Here's a link to the newest screen cap so you can see both icons:

 

http://s1306.beta.photobucket.com/user/kblair1313/library/#/user/kblair1313/library/?&_suid=13551503...

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JSanders
Posts: 84,430
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unusual Icon in Home Screen Search Bar

Ok, the "1" icon is most definitely the voicemail icon.

 

Could the 53 be your visual voicemail? Do you see an icon for that, or look at Options > Device > Application Management.




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4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
kblair13
Posts: 11
Registered: ‎12-07-2012
My Device: Blackberry Bold 9900
My Carrier: AT&T

Re: Unusual Icon in Home Screen Search Bar

No, I don't have VVM set up.

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JSanders
Posts: 84,430
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unusual Icon in Home Screen Search Bar

Just guessing.

 

Open your Options  > Device > Status screen, press the Menu key > Database Sizes.

Scroll through there and see if you have anything of a similar number 53?




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Guru I
John_Clark
Posts: 15,118
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Unusual Icon in Home Screen Search Bar

I still suspect a 3rd party app is the culprit.
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