BlackBerry® Bold™

[spoonatte]

Hi there,

I'm trying to update the OS in my BB Bold 9700, from the BDS , but it stoped on Downloading Modules and it won't go any further.

What should I do ?

[JSanders Resident Expert]

For how long has the update been stuck at this point?

[spoonatte]

about 30 minutes

[JSanders Resident Expert]

Let it site for at least 2-3 hours before doing anything.

Make certain you do not disconnect any cables or connections.

Make certain your PC retains a good internet connection during the process.

[spoonatte]

Okey' I'll try, So what is gonna happend if my Internet connection cut off

[JSanders Resident Expert]

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spoonatte wrote:
Okey' I'll try, So what is gonna happend if my Internet connection cut off

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You'll disconnect the cable.

Remove the battery for a minute and replace to reboot.

If it reboots fully, good.

If not, let us know in this thread... and we'll go from there.

[spoonatte]

I did a reboot to my phone by pressing alt + right aA + del, And it works, do I need now to install the update manually or what ?

[JSanders Resident Expert]

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spoonatte wrote:
I did a reboot to my phone by pressing alt + right aA + del, And it works, do I need now to install the update manually or what ?

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Why did you reboot?

[spoonatte]

I lost internet connection I'm using 3G internet so it cuts off 

[JSanders Resident Expert]

Your using 3G service on your PC internet connection?