01-06-2013 11:04 PM
I would highly advise you to find and use a wired internet PC for this.
01-07-2013 11:42 AM
Sure, but you have to download the OS file first, and install it to your PC.
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.
Note: Some users might worry they will void their device warranty by loading an OS from another carrier. There is really nothing to worry about. Please read more information on that here: http://www.port3101.org/power-users/296-blackberry
01-08-2013 03:28 AM
01-08-2013 07:18 AM
I didn't know that was your problem.
If you've updated and it remains, it sounds like it could be a hardware problem then... possibly a moisture problem, not sure what caused it.
Otherwise, it could be a third party application problem also... After the reload of the OS, did keep all the same third party applications installed?
01-08-2013 12:16 PM
No I installed the OS without those applications, and when I finished the installation I installed only programmes I'm gonna need to use
Remember, I don't know.
01-08-2013 12:56 PM
No, you said "I installed only programmes I'm gonna need to use".