12-19-2012 04:51 PM
I was updating the blakberry device software on my bold 9900. It was going good then during the " erasing applications" phase the process hangs. I have been waiting for 2 hours to g et it done but i am not sure if i am allowed to interrupt it as according to the message if i interrupt the process it will make the device unusable. Please help what o do next
12-19-2012 05:00 PM
you will have to do a battery pull.
if it hangs again, you can try this:
force the detection of the BlackBerry smartphone using Application Loader