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BlackBerry® Bold™

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Regular Contributor
mcmangq
Posts: 63
Registered: ‎12-25-2008

Upgrading some apps screws up my email!!

I have upgraded "The Score" and "The Weather Network" and both times this has happened to me.

 

When i upgrade, my email gets screwed up.  When i get an email i open it up and when i click on the newest email, an older email opens up.

 

I'm not sure why this happens but everytime i upgrade and this happens i have to restore my phone and lose those apps because they now have the newest versions and i dont know hwo to downgrade the app.  So i have to completely deleted it and lose apps.

 

Help..thanks

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JSanders
Posts: 67,074
Topics: 483
Likes: 20,523
Solutions: 5,268
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Upgrading some apps screws up my email!!

First off... a simple reboot:

 

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Now, go open an email and see if it opens correctly?

 

 


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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Regular Contributor
mcmangq
Posts: 63
Registered: ‎12-25-2008

Re: Upgrading some apps screws up my email!!

I did what you said and when rebooting it gave me an error and now my mini sd card doesn't detect..This also happened before..so frustrating

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JSanders
Posts: 67,074
Topics: 483
Likes: 20,523
Solutions: 5,268
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Upgrading some apps screws up my email!!

 


mcmangq wrote:

 it gave me an error


 

 

Do you think it could be helpful to know what that error is?

 

 


mcmangq wrote:

now my mini sd card doesn't detect..This also happened before..so frustrating


 

Question: where did the Media Card come from? Was it in another BlacBerry before? What device?

 


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
Regular Contributor
mcmangq
Posts: 63
Registered: ‎12-25-2008

Re: Upgrading some apps screws up my email!!

I Forget what the error said. It came up after i did the battery pull..JVM something..not too sure :smileyfrustrated:

 

the media card came with the phone when i purchased it from the carrier..

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JSanders
Posts: 67,074
Topics: 483
Likes: 20,523
Solutions: 5,268
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Upgrading some apps screws up my email!!

Do another battery pull reboot.  With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Also, remove the media card and replace it as well.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.