Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
scurrie817
Posts: 3
Registered: ‎07-05-2013
My Device: bold 9700
My Carrier: rogers

Upward arrow & aA in top right hand corner of screen and buttons won't work help please!

[ Edited ]

my bold seems to have locked itself - in the top right hand corner of the screen there is an icon that looks like an arrow pointing up and a small "a" and a captial "A" any ideas it was working fine and then just stopped

Please use plain text.
BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Upward arrow & aA in top right hand corner of screen and buttons won't work help please!

Hello scurrie817 and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're having an issue with your device.

 

If you hit either of the Shift key (it has this same aA icon and is located next to the space bar) does it go away?

 

Have you done a reboot by pulling the battery?

 

Thanks!

 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.