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New Contributor
Posts: 9
Registered: ‎04-17-2012
My Device: Tablet
Accepted Solution

Version 7.1.0 upgrade

Rec'd a notice of software upgrade from current version 7.1.0 bundle 921 to version 7.1.0 bundle 1646 with further statement that priority is critical.  When I attempt to download I get the follwoing message

 

Domain Name mismatch.  Connection attemted to 206.51.26.248 service certificate is configured for 206.51.26.246.  this has been disallowed by your adminstrator.

 

I do not understand why there is a difference in certificat nos.? and why it won't download?

Posts: 88,149
Likes: 23,519
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Version 7.1.0 upgrade

Is this update being attempted over the air wireless, or via the BlackBerry Desktop Software?

 

I urge you to make a backup of your data first, using the BlackBerry Desktop Software, and then attempt the upgrade while connected to your PC.




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New Contributor
Posts: 9
Registered: ‎04-17-2012
My Device: Tablet

Re: Version 7.1.0 upgrade

Its over the air wireless - I don't have my laptop available which is sync'd with my fone. 

Guru I
Posts: 17,564
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2243; PlayBook w/OS 2.1.0.1917

Re: Version 7.1.0 upgrade

Personally, I wouldn't do the OTA wireless upgrade. Doing it via BDS, as JSanders mentioned, is a much more reliable option. You risk data loss if you do the OTA upgrade with no backupl.
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
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New Contributor
Posts: 9
Registered: ‎04-17-2012
My Device: Tablet

Re: Version 7.1.0 upgrade

Ok thanks for the direction although I am still confused as to why the certificate nos are different?

New Contributor
Posts: 9
Registered: ‎04-17-2012
My Device: Tablet

Re: Version 7.1.0 upgrade

Another question related to my original query - what is the reference to bundle 921 and bundle 1646.  I have never seen that previously on updates - the reference is usually in the numbering of the version eg 7.1.0.1 or 7.1.0.2 etc?

Guru I
Posts: 17,564
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2243; PlayBook w/OS 2.1.0.1917

Re: Version 7.1.0 upgrade

If you look in Options >About you'll see where it refers to the bundle number and then the application version is in parenthesis. We usually refer to the application version but its often referred to by bundle number.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!