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BlackBerry® Bold™

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cjd68
Posts: 3
Registered: ‎09-30-2013
My Device: Bold 9790

Virtually unable to make a call on my 9790

Hello, I've recently changed from a 9700 to a 9790 and find, that trying to make calls in exactly the same location in my house, and with UMA activated, about 90% of the time I can't make calls because the reception is so bad.  It all worked fine on the 9700.

 

I've installed a signal booster app and so I know I've got about -80db.    I've just tried 3 times to ring 150 for help and the phone is fine at first but starts to struggle and drops the call after about a minute.

 

My 9790 is essential for work and, as things stand, it's simply useless for calls and I'll have to look to change it.

 

Can anyone make any suggestions as to setttings I might change to improve this?

 

Many thanks

 

Cath