12-17-2012 05:34 PM
I have a blackberry bold 9700 and have moved to france for 5 months. It is relatively new to me but have had one before so know how to use it. I have WIFI connection in my accomodation and my blackberry recognises this and connects. However it says its connected but doesn't work, so my apps such as Whatsapp, bbm, bank, and email don't work or come through, things that only require wifi won't work.
I have tried several things and am struggling to make it work, my main priority would be whatsap.
Can anyone help?!
12-17-2012 05:37 PM
12-17-2012 05:46 PM
12-17-2012 05:48 PM - edited 12-17-2012 05:50 PM
Give your carrier a call and verify that you have the correct blackberry data plan on your account. Without it, the apps you listed will not work even while on WiFi. John made a good suggestion too, that was going to be the next thing I would check.
12-17-2012 05:50 PM
No it's not a public location, it's privvate and in accomodation. Why would it say it's connected and then not be able to use any of my wifi using apps?!
I have roaming and data turned off due to cost abroad, but that shouldn't affect it should it?!
12-17-2012 05:54 PM