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EddyCD
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EddyCD
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Registered: ‎01-04-2013
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Water damage - device turns off when answering a phone call

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‎01-04-2013 08:18 AM

Can anyone help?

 

I accidentally dropped my Bold 9790 in water for a few seconds, took it apart at once and dried it out slowly in the airing cupboard for two days. After a bit of fiddling everything seems to work except (a) the touch-screen and (b) the phone turns off whenever I answer a call.

 

Help on either problem would be greatly appreciated.

 

Thanks.

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Elite II
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tanzim
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Re: Water damage - device turns off when answering a phone call

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‎01-04-2013 08:24 AM - edited ‎01-04-2013 08:26 AM

Check the below post -

 

http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/water-damage/td-p/45834#noba...

 

It might happen that the hardware is damaged due water. In that case you have to consider having a new one. However, you can take device to device repair shop.

tanzim                                                                                  
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EddyCD
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Re: Water damage - device turns off when answering a phone call

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‎01-04-2013 08:34 AM

OK - I'll put it back in the airing cupboard for a couple more days...

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JSanders
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Re: Water damage - device turns off when answering a phone call

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‎01-04-2013 09:16 AM

EddyCD wrote:

OK - I'll put it back in the airing cupboard for a couple more days...

That's probably not enough. Place the device, battery out, in a box or bag of dry white rice, for 3-5 days.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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EddyCD
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EddyCD
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Re: Water damage - device turns off when answering a phone call

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‎01-04-2013 09:23 AM

OK - thanks.
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JSanders
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Re: Water damage - device turns off when answering a phone call

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‎01-04-2013 10:05 AM

Good luck.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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EddyCD
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EddyCD
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Re: Water damage - device turns off when answering a phone call

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‎01-04-2013 10:28 AM

Thanks again - it's slowly stewing at this very moment.
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Guru I
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Re: Water damage - device turns off when answering a phone call

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‎01-06-2013 02:30 PM

any news?


The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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